Frequently asked questions
Quick answers about our services, onboarding and support.
What is LakshayPe?
LakshayPe is a digital payments platform by LAKSHAY PE SOLUTION PRIVATE LIMITED that lets retailers and businesses offer BBPS bill payments, vendor payouts and mobile & DTH recharges from one login.
Who can use LakshayPe?
Retailers, distributors and businesses who complete our KYC process can register as partners.
How do I register?
Contact us on +91 98198 24340 / +91 99200 83335 or support@lakshaype.com, or send an enquiry from the Contact page. Our team will guide you through onboarding and KYC.
Which bills can I pay through BBPS?
Electricity, water, piped gas, LPG, broadband, landline, postpaid mobile, FASTag, insurance premium, loan EMI, municipal tax and more categories available on BBPS.
Which payout modes are supported?
Vendor payouts can be sent through IMPS, NEFT, RTGS and UPI, as per bank availability.
What happens if a transaction fails?
If a transaction fails after the amount is debited from your wallet, it is automatically reversed to your wallet, usually within 24 to 72 hours.
Is my data safe?
Yes. We use encryption, secure logins and strict access controls. Read our Privacy Policy for details.
How do I raise a complaint?
Call or email our support team. If you are not satisfied, you can escalate to our Grievance Officer. See Grievance Redressal.
Ready to power your business with LakshayPe?
Talk to our team and get your account set up for BBPS, payouts and recharges.